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File Transfer to or from Starnet
E-mail
for smaller files email remains the simplest approach. All files sent via email should be stuffed (Mac) or zipped (PC). Besides compressing it, the file compression puts a 'protective shell' around the file, so it is well worthwhile compressing even the smallest files.
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Stuffit & DropStuff (Macintosh) is available from from http://www.aladdinsys.com |
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WinZip (PC) is available from: http://www.winzip.com/ |
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Procedure:
Compress the file(s) you wist to send us. Attach the resulting archive to an email message. Describe the job in the body of the email message.
Note: When using winzip, please do not create a self extracting archive (a *.exe file). Our mail server will not accept these, as they look similar to many viruses.
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FTP
FTP (File Transfer Protocol) is a very convenient and fast way to transfer files directly to a remote server. As before, All files sent via FTP should be stuffed (Mac) or zipped (PC). In addition to the file compression software, you will need an ftp client; Fetch for Macintosh and WS FTP for PC are what we use and would recommend.
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Fetch is a user-friendly Macintosh FTP client; it allows point-and-click, drag and drop file transfers to and from any machine with an FTP server, over a TCP/IP network. Fetch is free to users affiliated with an educational institution or charitable non-profit organization; all other users may purchase a license. For further information and to download, go to: http://fetchsoftworks.com |
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WS FTP is available from: http://www.ipswitch.com |
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Procedure using an ftp client:
Compress the file(s) you wish to send us. Launch your FTP client and send the file(s) to:
Address: 12.171.130.17
please call us for the current username and password
Once completed, please call us again to let us know that something is waiting for us on the FTP server.
Please call (201-760-2600), fax (201-760-2550) or email us
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Using Microsoft Internet Explorer:
Compress the file(s) you wish to send us. Launch your FTP client and send the file(s) to:
Address: 12.171.130.17
please call us for the current username and password
A window will pop up asking for your user name and password (these are case sensitive). Enter these (call for details) and the active explorer window will display the ftp server directory. You may drag files or folders to this, just as you would otherwise in windows.
Once completed, please call us again to let us know that something is waiting for us on the FTP server.
Please call (201-760-2600), fax (201-760-2550) or email us
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If You Are Behind a Firewall
If you are able to browse the internet, but unable to use FTP, your company may well have a firewall. In this case you may have to configure your FTP client or browser to 'see', and get past, the firewall. We suggest you contact your firewall or security administrator.
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